Privacy policy

The following AUMA designations

  • „AUMA CDT”
  • „AUMA Support App iOS"
  • „AUMA Support App Android”
  • „AUMA Assistant App Android”

are grouped in this document under the designation “AUMA SOFTWARE”.

Within the framework of the present privacy policy statement, we would like to inform you what data will be gathered for the purpose of using our AUMA SOFTWARE as well as the pertaining services, and for what purpose and how this data will be used to optimise our services for you.

1. Responsible

AUMA Riester GmbH & Co. KG
Aumastr. 1, 79379 Müllheim, Deutschland

hereinafter referred to "AUMA" or "we".

2. What is personal data?

Personal data means information which is or can be assigned to you as a living individual or a user of AUMA SOFTWARE. This includes your name, address, phone number and e-mail address. Good to know: AUMA protects the data of legal entities with the same care as personal data.

3. Collection and processing of user data

AUMA commits themselves to the principles of data economy. Personal data will only be collected and stored, if provided at your own discretion, i.e. within the framework of registration, a survey or a contract. On registration, we verify your data against the data stored in our master database. This includes company details and order related data, i.e. recorded customer orders, including actuator type and serial number. Furthermore, we collect geolocation data for location tracking as described below.

4. Usage and disclosure of personal data and purpose limitation

AUMA uses your personal data to the extent necessary for technical administration, customer management and technical support as well as for customer management as described below in section „Permissions of AUMA SOFTWARE”. AUMA and the affiliated companies of the AUMA Group exclusively use and process personal data to provide you with services worldwide as required.

Where AUMA software is processed by third parties like, for example, providers of external storage solutions or Cloud service providers, we shall ensure that order data management of this kind is performed in compliance with § 11 of the German Federal Data Protection Act. Order data processing service providers are selected with utmost care by us and compliance with technical and organisational measures taken by the contractor will be checked and recorded by AUMA. When transferring personal data to a member of the AUMA Group outside of the EU or the EEA (so called third countries), we shall provide an adequate level of data protection by means of contractual agreements using the so called EU standard contractual clauses.

Only with your explicit consent will this data be used or processed for additional purposes (for instance providing additional information on our company and our products or important technical information, such as direct contact).  

For privacy compliant documentation of your registration, we use a so-called double opt in system. After initial registration, we will send a confirmation e-mail including your login information. Use these credentials to access our website. Your registration will be activated once you have logged on with your user name and password. This is to ensure that the registration was made with your explicit consent.

5. Collection and processing of actuator information

On user request, AUMA SOFTWARE reads device information from a supported AUMA actuator. Actuator information, such as parameters, run time, output speed or used firmware version are included in this information. By indicating the status information, the actuator status can be checked. Actuator information is not personal data as it does not allow a statement on personal or material circumstances and cannot be used to identify an individual. Actuator information is stored in the device. It will be collected, stored and processed via AUMA SOFTWARE, on request only. For this, the user must be connected with the device via Bluetooth interface and the device data must be actively loaded. AUMA SOFTWARE can be used to evaluate device data, to control the actuator, to change parameters and to write the data to the actuator. Where a problem cannot be solved on site, further actuator information can be read out via AUMA SOFTWARE which is then usually forwarded to AUMA technical support (2nd level support) for analysis and problem solution. Furthermore, AUMA uses the actuator information for general continuous improvement of AUMA products.

By agreeing with this Terms of use, you will grant AUMA the single right – without any restriction in territory and time and subject to sub-licensing – to store, use and process actuator information for the purpose of second level support and for purposes of general product development and improvement and to share the data for these purposes with third parties.

6. Permissions of AUMA SOFTWARE

Before downloading the AUMA SOFTWARE in the Google Play store, you may need to give the AUMA SOFTWARE permission to access specific capabilities or information (known as permission groups) on your device. Permission is organized into permission groups, easily identified by icons. The data and functions that the AUMA SOFTWARE can access, on your device, can be viewed within Google Play. Once you have allowed the AUMA SOFTWARE to access a permission group, the AUMA SOFTWARE may use any of the individual permissions that are part of that group. You will not need to manually approve individual permission updates that belong to a permission group you have already accepted.

The AUMA SOFTWARE exclusively uses the following permission for the purposes described hereinafter. With the installation and use of the AUMA SOFTWARE, you authorise this use.

Overview of selected functions and permission groups

  • Permission group PHONE CALLS
    Short designation
    Phone status and identity
    Function
    Enables the AUMA SOFTWARE to access the phone functions of the device. The permission enables the AUMA SOFTWARE to record phone number and device ID, to identify a call as currently made and to read the phone number of connected callers.
    Use within the AUMA SOFTWARE
    Allows making calls by clicking the phone number in the imprint
  • Permission group CAMERA
    Short designation
    Take pictures and videos
    Function Enables AUMA SOFTWARE to take pictures and videos with the camera at any time.
    Use within the AUMA SOFTWARE
    Enables scanning of Data Matrix codes on name plates.
  • Permission group YOUR LOCATION
    Short designation Approximate location (network-based)
    Function
    Enables AUMA SOFTWARE to determine your approximate location. This location information is issued by location services using network location sources such as radio masts or WLAN. These location services must be available and activated on your device so that the AUMA SOFTWARE may use the same. AUMA SOFTWARE can determine your approximate location using this data.
    Use within the AUMA SOFTWARE
    To determine the current geolocation after successful scanning of the Data Matrix code.
    Allows location of an AUMA actuator.
  • Permission group YOUR LOCATION
    Short designation
    Exact location (GPS or network-based)
    Function
    Enables the AUMA SOFTWARE to determine your precise location using GPS data (Global Positioning System) or via network location sources such as radio masts or WLAN. These location services must be available and activated on your device so that the AUMA SOFTWARE may use the same. By using this data, AUMA SOFTWARE can determine your location which might possibly drain additional battery capacity.
    Use within the AUMA SOFTWARE
    To determine the current geolocation after successful scanning of the Data Matrix code.
    Allows location of an AUMA actuator.
  • Permission group STORAGE
    Short designation
    Change or cancel SD card contents.
    Function
    Enables AUMA SOFTWARE to write on the SD card.
    Use within the AUMA SOFTWARE
    Access to the USB device storage (write and read files and directories): Save and read files (documents, serial number lists, etc.)
  • Permission group STORAGE
    Short designation
    Read access to SD card contents
    Function
    Enables AUMA SOFTWARE to read the contents of the SD card.
    Use within the AUMA SOFTWARE
    Access to the USB device storage (write and read files and directories): Save and read files (documents, serial number lists, etc.)
  • Permission group NETWORK COMMUNICATION
    Short designation
    Show network status
    Function
    Enables AUMA SOFTWARE to show the status of all networks.
    Use within the AUMA SOFTWARE
    Selection of used network connection for internet access.
  • Permission group NETWORK COMMUNICATION
    Short designation
    Show WLAN status
    Function
    Enables AUMA SOFTWARE to show information on WLAN status.
    Use within the AUMA SOFTWARE
    Selection of used network connection for internet access.
  • Permission group NETWORK COMMUNICATION
    Short designation
    Complete internet access
    Function
    Enables AUMA SOFTWARE to issue network sockets and the use of user defined network protocol. The browser and other AUMA SOFTWARE offer the possibility to use data via the internet. Therefore, this permission is not required to send this data via the internet.
    Use within the AUMA SOFTWARE
    This permission to web based AUMA services and contents of the AUMA SOFTWARE.
  • Permission group VIBRATE
    Short designation
    Manage vibration settings
    Function
    Enables the AUMA SOFTWARE to control the vibration function.
    Use within the AUMA SOFTWARE
    Successful scanning of a Data Matrix code triggers the vibration function for a short time.
  • Permission group SYSTEM TOOLS
    Short designation
    Change global system settings
    Function
    Enables the AUMA SOFTWARE to change system settings. In this case, malware can damage the system configuration.
    Use within the AUMA SOFTWARE
    Read system settings; required for proper function of the AUMA SOFTTWARE (for example to determine the availability of services such as GPS for example).
  • Permission group BLUETOOTH
    Short designation
    Data exchange
    Function
    The Bluetooth interface enables the AUMA SOFTWARE to establish a connection to the AUMA actuator and to exchange data.
    Use within the AUMA SOFTWARE
    Search of actuators and data exchange.

7. Security

AUMA deploys technical and organisational security measures within the AUMA SOFTWARE to protect the data gathered from you against manipulation, loss, destruction as well as against unauthorised access. All data between the AUMA SOFTWARE and AUMA web services is transmitted in encrypted form. With regards to order related data, only the data for which the user has read permission will be transmitted. Access rights are checked against the user profile and the master data stored within our system. Our security measures are continuously improved in compliance with the latest technical developments.

Our employees are obliged to maintain confidentiality. The obligation to maintain confidentiality persists even if the employees have terminated their contracts.

8. Links to other websites

AUMA SOFTWARE contains links to the AUMA website or other AUMA maintained content on external platforms. Links to external websites are checked prior to initial integration. AUMA does not assume any liability for such external content as we have no influence on this content. Providers of information accessible via these external links are responsible for the content and correctness of the information. At the time of link integration, no violations of right were apparent to AUMA. Once AUMA has gained knowledge of potentially illegal content, AUMA will immediately remove them from the AUMA websites. AUMA will only be liable from the time it became aware of the illegality.

9. User rights

Upon request we will inform you in writing if and to what extent your personal data has been stored with us. If desired, you will also receive this information in electronic form.

On qualified request of the user, entries can be changed or erased. Should erasure not be possible due to legal obligations to preserve records, your data record will be blocked until the statutory retention period has expired. Further data use is therefore excluded. 

Do you have further questions on data protection? Please do contact us:

  

Oliver Baumann

Data protection officer

 

AUMA Riester GmbH & Co. KG

Production Plant and Headquarters Muellheim

 

Postfach 1362

79379 Muellheim

Phone: +49 7631 809-1391

Fax: +49 7631 809-1294

E-mail: Oliver.Baumann@auma.com