
GFC Product Catalog 2012 / 179 13 Complaints One of our products does not fulfill your high expectations, or you are experiencing problems in the operation of your installation? Then please contact us – in the event of any complaints or pro- blems in the application, our expert personnel is certainly available to help – and provides prompt customer support even on short no- tice for corrective maintenance and/or continuous enhancement of the installations and machines. Automation and upgrading You would like to automate or upgrade your installations even after their commissioning? No problem. We supply custom-fit replace- ment parts – upon request, also as custom-manufactured compo- nents. All retrofitting measures are performed rapidly – most of them during ongoing operations, to avoid downtime intervals for the installation. A higher degree of automation sustainably redu- ces operating costs, thereby also generating enhanced productivity and efficiency at comparably moderate investment costs. Training sessions The regular and direct exchange of information with our customers is the catalyst for new developments and a decisive factor in the continuous quality assurance for our products. Close co-operation based on partnership is essential to ensure our mutual success. Of course, this involves sharing our skills, knowledge base and ex- perience with our customers. This is why we conduct individual training sessions upon request - or perform an on-site orientation for your employees on the operation of the systems. Service >> >> >> A detailed quality inspection is done of course after every repair work