Service & Support

Manufacturer service for all actuator aspects

Comprehensive and individual at the same time

We provide support for planning, consultancy, optimisation, assembly, automation, repair as well as comprehensive and tailor-made service concepts for our product range.

You can order the services separately or as a modular service package. Depending on your requirements and ideas, we offer the following advantages:

• increased actuator and plant availability 
• preventive check option 
• reduced occurence of faults 
• cost-effective optimisation of storage 
• effective failure management and consequently reduced down time costs 
• professional performance of the required work by qualified AUMA service technicians
• organisation of the transport logistics 

Support for our products

Our objective is not only to build the best products but also to provide the best support.

Wiring diagrams

The  wiring diagram service provides the wiring diagrams for our products
- according to commission number,
- according to wiring diagram number
- according to quotation number
in PDF format.

Order data sheet

The  order data sheet in accordance with the order commission number provides a detailed overview of all product characteristics.

3D solid models

For most of our products, you may request 3D solid models in all common formats.
However, the models are not order-specific.

Outline dimension drawings

Here you can find the outline dimension drawings of almost all our products in DXF and PDF format.
The DXF format may be integrated in your CAD drawings.

Services 

Via the  services feature, important information such as:
- final inspection records,
- information on the current status of your order,
- technical data sheets for the ordered products,
can be retrieved online from AUMA.
This data is protected for safety reasons and can only be viewed by authorised users.
Authorised access is only possible for customers and suppliers which have been registered at the Muellheim headquarters.

Click here to  register now and here to see the  terms of use.

Software

Here you can download the latest version of the  software for our products.